CustomCoach vs Quenza
Named, scored instruments against a large activity library
The short version
Quenza wins volume, automated pathways and a native client app. If the job is sending lots of homework that clients complete on a phone, it is the right tool.
CustomCoach wins when the instrument has a name, a scoring key and a band you will stand behind — Rosenberg, SWLS, GAS, Civil Service 10 — and when a coach must review interpretation before the coachee sees it.
Where each one fits
Reach for Quenza when you want a large science-inspired activity library, automated multi-step pathways, and a polished iOS/Android app. Pair it with a booking tool; scheduling is not built in.
Reach for CustomCoach when you need published scoring (reverse items, subscales, incomplete → Unknown), competency language an organisation already uses, Johari or 360 next to the engagement, and a hold on generated text.
| CustomCoach | Quenza | |
|---|---|---|
| Best at | Scored instruments and organisational programmes | Homework volume, pathways, client app |
| Library | Named psychometrics, 5 interactive programmes, competency frameworks | 400+ activities plus an activity builder |
| Scoring | Engine with reverse items, bands, score history | Forms and activities; not published scoring keys |
| Interpretation | Coach generates, edits, approves — then the coachee sees it | Client-facing activities; no review hold as the product |
| 360 / peers | Johari peer links; Portraits 360 on the engagement | Not a 360 product |
| Mobile app | Responsive web. Native app is not the wedge | iOS and Android client app |
| Scheduling / checkout | Not built in. Bring your calendar and payments | Not built in. Bring a booking tool |
| Price shape | £49 / £129 / £349 a month (GBP). 14-day Professional trial | From $25/month for 10 clients (Spark) |
The honest trade-off
These are different jobs. A Head of Talent running Civil Service-language coaching with 360 will be underserved by an activity library. A health coach sending daily worksheets will be underserved by CustomCoach. Pricing is not comparable until you model the job.