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CustomCoach vs Paperbell

Delivery against checkout

The short version

Paperbell owns the commercial mechanics — buy, sign, book. Homework stops at forms. There is no client app and it is not HIPAA compliant.

CustomCoach does not take package payments or run your calendar. It runs the engagement after the person is already a client.

Where each one fits

Reach for Paperbell when the bottleneck is selling and scheduling packages, and you want one checkout. Keep Zoom and a separate delivery tool if the work between sessions matters.

Reach for CustomCoach when the bottleneck is the work itself: instruments, programmes, 360, sponsor intake without an account. Keep Calendly and Stripe if you sell packages.

CustomCoachPaperbell
Best atCoaching delivery and measurementPackages, booking, contracts, payments
CheckoutNot built inStripe and PayPal, packages and subscriptions
SchedulingSession records, not a booking pageBuilt in, time-zone aware
Homework / instrumentsScored toolkit and interactive programmesForms and surveys
Portal for non-clientsSingle-use links for sponsors and peersClient portal for people who have bought
Price£49 / £129 / £349 a month$57/month unlimited clients (or $570/year)

The honest trade-off

Do not buy CustomCoach to replace Paperbell’s shop. Do not buy Paperbell to replace a scored toolkit. Many serious practices will keep both, or keep Calendly next to CustomCoach.